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SoundHealth Training Ltd Information Governance Policy

SoundHealth Training Ltd Information Governance Policy

 

SoundHealth Training Ltd Information Governance Policy

 

1. Policy Statement
Sound Health Training Ltd is committed to ensuring the secure and effective management of information to support the delivery of high-quality training services. This Information Governance Policy outlines our approach to managing personal, sensitive, and confidential data in compliance with legal, regulatory, and best practice requirements.

2. Purpose
The purpose of this policy is to:

  • Ensure the confidentiality, integrity, and availability of information.
  • Protect personal and sensitive data from unauthorized access, loss, or misuse.
  • Support compliance with data protection legislation and regulatory requirements.
  • Provide clear guidance to staff and learners on their responsibilities for information governance.

3. Scope
This policy applies to all staff, learners, contractors, and stakeholders who handle information on behalf of Sound Health Training Ltd. It covers all forms of information, including electronic data, paper records, and verbal communications.

4. Relevant Legislation and Standards

  • Data Protection Act 2018
  • UK General Data Protection Regulation (UK GDPR)
  • Freedom of Information Act 2000
  • Computer Misuse Act 1990
  • Human Rights Act 1998
  • ISO/IEC 27001: Information Security Management Standard
  • The Common Law Duty of Confidentiality

5. Information Governance Principles

  • Confidentiality: Ensuring that personal information is accessible only to those authorized to have access.
  • Integrity: Safeguarding the accuracy and completeness of information.
  • Availability: Ensuring information is accessible when required for business processes.
  • Accountability: Assigning responsibility for data protection and governance at all organizational levels.

6. Responsibilities

  • Senior Management: Provide strategic oversight and ensure compliance with information governance policies.
  • Data Protection Officer (DPO): Oversee data protection activities, provide guidance, and monitor compliance.
  • All Staff: Handle information responsibly, comply with data protection policies, and report security incidents promptly.
  • Learners: Respect information governance principles, particularly concerning personal data shared during training.

7. Data Protection Measures

  • Implement robust data security controls, including encryption, access controls, and secure storage.
  • Conduct regular data protection impact assessments to identify and mitigate risks.
  • Ensure data is collected, processed, and retained lawfully and transparently.
  • Apply data minimization principles, collecting only necessary information.

8. Information Security

  • Use strong passwords and multi-factor authentication for access to systems.
  • Regularly update software and systems to protect against vulnerabilities.
  • Secure physical records with locked storage and restricted access areas.
  • Implement procedures for managing data breaches, including reporting and mitigation.

9. Training and Awareness

  • Provide mandatory information governance training for all staff at induction and through regular refresher courses.
  • Raise awareness of data protection responsibilities through ongoing communication and guidance.

10. Data Breach Management

  • Report data breaches immediately to the Data Protection Officer.
  • Investigate incidents promptly, assess risks, and implement corrective actions.
  • Notify the Information Commissioner's Office (ICO) and affected individuals when required.

11. External Regulator Bodies' Contact Details

  • Information Commissioner's Office (ICO):
    • Website: https://ico.org.uk/
    • Telephone: 0303 123 1113
    • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • National Cyber Security Centre (NCSC):
    • Website: https://www.ncsc.gov.uk/
    • Telephone: 0300 020 0978

12. Monitoring and Review

  • Regularly review this policy to ensure it remains current and effective.
  • Conduct audits to assess compliance with information governance standards.
  • Update the policy in response to changes in legislation, regulations, or organizational practices.

13. Policy Review and Approval
This policy will be reviewed annually or sooner if significant changes occur. Updates will be communicated to all staff, and relevant training will be provided.

Signed: _________________________
Position: ________________________
Date: ___________________________